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New Contract Win – Persistence Pays

New Contract Win – Persistence Pays

Posted 22 November 2016

logo_250First Call Contract Services continue their successful run of exclusive client wins as they secure another major name within the print sector.

They already work with some of the largest names within the print and fulfillment sector’s, however, their most recent award sees their market share within this sector increase by circa £2M p/a.

First Call Contract Services team have worked tirelessly engaging the said client for well over a year before their decision was reached and they joined the partnership.

Understanding the client’s needs was fundamental in enabling the First Call Contract Services team to win and deliver a seamless change. But what else is required to convert and stabilise large volume contracts is the right team who put in effort, determination and focused account support beyond the call of duty. These traits are shown each time members of the First Call Contract Services team engage a client from initial sales process, implementation to account service delivery.

Every one of them worked round the clock completing late night worker transfers, night inductions at short notice and back filling orders 7 days a week.

David Mankelow CEO said ‘I would like to congratulate all involved with this contract and thank you for your hard work and dedication, excellent sales and excellent servicing has secured another long term contract for the company.’

Please keep an eye out for future updates or contact us here to find out more about First Call Contract Services.

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