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Administrator/Customer Service Exec Hemel Hempstead

First Call Contract Services
Location Hemel Hempstead, Hertfordshire, United Kingdom
Date Posted Mar 21, 2019
Category Administrator
Job Type Full-Time
Salary 18 - 22k
Branch Hemel
Location
Hemel Hempstead, Hertfordshire, United Kingdom
Salary
18 - 22k
Branch
Hemel
Date Posted
Mar 21, 2019
Category
Job Type
UK known company
Fantastic opportunity at the new Head office.


• Duties includes ensuring that customer satisfaction is maintained to a high level at all times, dealing efficiently with enquiries, feedback and issues.

• As Customer Service Executive you will be acting as the first point of contact for customers and resolve any queries professionally and effectively, or redirect them appropriately within the organisation and ensure follow up to provide a high level of customer service.

• You will have excellent written and verbal communications skills, and be organised, resourceful, flexible and responsive. Most importantly, you must be empathetic and able to communicate with a variety of people.

• While ongoing training will be provided, previous experience in a customer service environment is desirable. A healthcare or nutritional background is not a requirement, but would be an advantage.