Airport Station Supervisor – Southend- Full Time
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Airport Station Supervisor – Southend- Full Time
Shifts: 22:00PM – 06:30AM – 4 workings days with 2 days off
Duties:
- Proactive management of cleaning teams on an individual and group basis, ensuring that all SLA’s are met
- Liaising with both internal and external stakeholders/clients
- Responsible for stock management and stock takes
- Ensure that the team maintains quality standards of cleaning
- Set an example and deliver legendary service
- Efficiently plan and allocate tasks to team members
- Monitor the team to ensure all members are working to agreed standards
- Responsible for signing in and out equipment
- Complete final walkthrough with the teams
- Responsible for ensuring absence management processes are effectively managed for cleaners, with those absent effectively reported to Managers.
- Ensure that the employees perform their jobs effectively. Ensure good management practices including effective appraisals and assessment are applied in order to achieve optimum staff performance, timekeeping, development and retention.
- Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)
Requirements:
- Previous supervisory / management experience
- Previous experience in aircraft cleaning or related field preferred, but not required
- Strong attention to detail and ability to work efficiently
- Ability to use own initiative to identify and prioritise tasks
- Ability to work in a fast-paced environment and meet deadlines
- Excellent customer service skills
- Full UK driver’s license
- Ability to pass background checks
