Customer Service Agent

Customer Service Agent – St Ives, Cambridgeshire

Do you have customer service experience, are you looking for full time hours, or maybe you’re looking for a few weeks of work, then look no further, we may have the role for you!

We have exciting opportunities to join a globally recognised business, considered to be the leader in its field of expertise in manufacturing and logistical distribution of golfing equipment.

We are working on behalf of the client in recruiting a Customer Service Agents to join their busy team.

Pay and Hours:

• £11.90ph to £12.78ph
• Your hourly rate is dependent on how many years customer service experience you have, and you have high volume inbound phone experience.
• Monday to Friday
• 08.00am to 17.30pm
• 33 days holiday per year

General Duties:

• Receiving inbound calls
• Resolving queries and complaints
• Placing and amending orders online
• Excel skills
• IT literate
• Updating spreadsheets

Located in St Ives, Cambridgeshire, this role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.

As part of our close-knit team, you’ll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.

You will also be focused, with the ability to cope under pressure, ensuring work is completed in a timely and accurate manner, as well as help drive continuous improvement.

Working for our client, offers you;

• Free coffee
• Subsidised canteen
• Free cordial at water fountains
• A full stocked hot and cold canteen
• Relaxed atmosphere
• Great training program
• Long term prospects

Why work with First Call?

• Money saving offers and discounts at your fingertip
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance

Apply today and we’ll get straight back to you!