First Call Contract Services: HMV Win

Posted 8 July 2013

After a vigorous tender process First Call Contract Services beat many of their larger competitors to be selected to work with the prestigious HMV brand to supply temporary labour solutions to their business nationally.

The contract implementation was handled smoothly retaining all the existing key workforce with First Call Contract Services account team delivering the agreed service levels from day one and meeting providing 100% fulfilment through peak, supplying in excess of 200 temporary staff per day.

HMV National Fulfilment General Manager – commented ‘ Your professional and personable approach fits the HMV brand well. First Call Contract Services have consistently delivered with open and honest communication which has served us well during what has been a challenging year for us all. Congratulations, well done, and onto delivering a first class service.

Dean Nixon – First Call Contract Services Sales Director – commented: ‘This is a fantastic win for our company, we continued to support our client at a particularly difficult trading period, when many of our competitors would have withdrew services. I believe our actions demonstrate our true partnership relationship which we look forward to developing’.

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